Shipping Policy

Last updated: March 2026

We want your QuantumWave Wellness order to arrive quickly and safely. Below is a full overview of our shipping options for customers across Kenya.

Nairobi Delivery

• Same-day delivery is available for orders placed before 4:00pm Monday–Friday and before 12:00pm Saturday.
• Delivery fee: KSh 400
• Delivery is handled by our trusted local courier partners within Nairobi and its environs.

Delivery Outside Nairobi

• We deliver to all 47 counties across Kenya via reliable courier services.
• Estimated delivery time: 2–3 business days
• Delivery fee: KSh 400–800 depending on location

Free Delivery

Enjoy free delivery on all orders over KSh 15,000. Offer valid for Nairobi and select towns.

Order Confirmation

You will receive a WhatsApp message confirmation once your order has been processed and dispatched. If you have not received confirmation within 2 hours of placing your order, please contact us.

Payment Methods

• M-Pesa Paybill: 247247 | Account: 0720069345
• Visa / Mastercard (card at checkout)

Track Your Order

For order tracking or delivery inquiries, contact us via WhatsApp: +254 794 977 274

Contact Us

📍 13 Leomar Court, Westlands Road, Nairobi | 📞 +254 794 977 274 | 🕗 Mon–Sat: 8am–6pm